Legal and Regulatory Notices and Complaints Procedure

Use of this site

Your use of this site is governed by Scots law and you submit to the exclusive jurisdiction of the Scottish Courts.

 

Shepherd and Wedderburn

Shepherd and Wedderburn is a law firm comprising Shepherd and Wedderburn LLP and its affiliated entities which are authorised to use the name “Shepherd and Wedderburn”.  All references on this website to “Shepherd and Wedderburn” or “the firm” (or “we” or “us”) should be read as referring to Shepherd and Wedderburn LLP and/or (one or more of) its affiliated entities (as the context requires). The use of these terms is for convenience only and does not imply that all or any of such entities are in partnership together or accept responsibility for the acts or omissions of each other.

 

Shepherd and Wedderburn LLP

Shepherd and Wedderburn LLP is a limited liability partnership incorporated in Scotland with registered number SO300895. Its registered office and principal place of business is at 9 Haymarket Square, Edinburgh, EH3 8FY, United Kingdom. It is regulated by the Law Society of Scotland and is authorised and regulated by the Solicitors Regulation Authority with number 447895. Shepherd and Wedderburn LLP's VAT Registration Number for VAT in the United Kingdom is GB125 4251 42.

A list of members of Shepherd and Wedderburn LLP is available for inspection at any of our offices. The term “partner” refers to a member of Shepherd and Wedderburn LLP or an individual with equivalent standing in one of Shepherd and Wedderburn LLP’s affiliated entities.

 

Ireland

In Ireland, we practise through our affiliated entity, Shepherd and Wedderburn Europe LLP, a limited liability partnership. Its principal place of business is at 27/28 Herbert Place, Dublin, D02 DC97, Republic of Ireland. Shepherd and Wedderburn Europe LLP is regulated by the Law Society of Ireland (with number F9807) and is authorised to operate as a Limited Liability Partnership pursuant to Section 125 of the Legal Services Regulation Act, 2015 (with registration number 1262438) under the title and style of Shepherd and Wedderburn Europe LLP.  Shepherd and Wedderburn Europe LLP’s VAT Registration Number for VAT in the Republic of Ireland is IE 3643153 RH. A list of partners of Shepherd and Wedderburn Europe LLP is available for inspection at our Dublin office.

 

Professional qualifications

Shepherd and Wedderburn practises in a number of jurisdictions. We are subject to the rules of various professional regulatory bodies. Our lawyers are subject to the rules of the regulatory body with whom they are admitted.  Further information on the firm’s lawyers and their professional qualifications can be found here.
 

Complaints procedure 

We are committed to delivering services of the very highest quality to our clients. To that end, we value feedback to ensure our services meet your expectations, and have established this complaints procedure in order to deal with any issues in a prompt, fair, open and effective manner. We recognise that Alternative Dispute Resolution Regulations have implemented ADR/EDR Directive 2013/11/EU to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. However, we have chosen not to adopt an ADR process. 
 

Shepherd and Wedderburn LLP – Terms of Business

Advice is given and services are supplied by Shepherd and Wedderburn LLP on the basis of our Terms of Business, which are available to our clients by emailing clientrelations@shepwedd.com. By instructing Shepherd and Wedderburn LLP, all clients agree to our Terms of Business, subject to any amendments which Shepherd and Wedderburn LLP has expressly agreed. No liability is accepted or responsibility assumed for advice given or services supplied to persons who are not clients of Shepherd and Wedderburn LLP, unless Shepherd and Wedderburn LLP expressly agrees otherwise.
 

Shepherd and Wedderburn Europe LLP – Terms of Business

Advice is given and services are supplied by Shepherd and Wedderburn Europe LLP on the basis of our Terms of Business, which are available to our clients by emailing clientrelations@shepwedd.com. By instructing Shepherd and Wedderburn Europe LLP, all clients agree to our Terms of Business, subject to any amendments which Shepherd and Wedderburn Europe LLP has expressly agreed. No liability is accepted or responsibility assumed for advice given or services supplied to persons who are not clients of Shepherd and Wedderburn Europe LLP, unless Shepherd and Wedderburn Europe LLP expressly agrees otherwise.

 

Shepherd and Wedderburn Europe LLP – Invoice Disputes

If you have a query about an invoice please raise the matter with the relevant partner. If you wish to dispute an invoice, you must tell us in writing and set out the nature of the dispute within 21 days of the relevant invoice being provided to you. If you notify a dispute to us, we will endeavour to resolve that dispute by informal means. You are also entitled to make an application to the Office of the Legal Costs Adjudicators for adjudication of legal costs. Their contact details are 1st Floor, Merchants House, 27-30 Merchants Quay, Dublin 8. The telephone number is +353 1888 6301. If our invoice or bill of costs is reduced by less than 15 per cent, you will be responsible for paying the costs of adjudication. We may also apply to the Office of the Legal Costs Adjudicators for an invoice to be adjudicated upon after the expiry of 30 days from, and within 12 months of, the date of issue of the invoice, if that invoice or a part of that invoice remains unpaid.

 

Intellectual property rights

This site is protected by copyright. It is published by Shepherd and Wedderburn and may not be reproduced other than when downloaded and viewed on a single PC for private use only. It is not to be otherwise reproduced or transmitted or made available on a network without the prior written permission of Shepherd and Wedderburn. The names and logos identifying this site and Shepherd and Wedderburn are owned by Shepherd and Wedderburn.
 

Disclaimer

Publications and other content available on this website are provided for general information only. They do not constitute legal or other professional advice or seek to be an exhaustive statement of the law and should not be relied on. You should take specific legal advice on any particular matter which concerns you. If you do require advice, or wish to find out more about the content on this website, please contact a Shepherd and Wedderburn partner.

While we endeavour to ensure that the information on this website is accurate at the time it is included, we accept no obligation to ensure that the content is complete, accurate or up to date, or that the website or its content will remain accessible.

This website contains links to other websites. However, we do not endorse or accept any responsibility for any content on or software downloaded from any website linked to or from this website.

To the extent permitted under applicable law or regulation, we exclude all liability (howsoever caused) to you or any third parties for any loss or damage relating to the use of, inability to use, or reliance on this website or any of the content or links contained on it.
 

Equality and diversity

Shepherd and Wedderburn is committed to the principles of promoting equality of opportunity as well as recognising and valuing diversity.

As an employer and a professional services firm we are committed to working towards creating and developing conditions whereby staff and partners are selected and trained on the basis of their abilities, capabilities and potential regardless of race or racial group (including colour, nationality and ethnic or national origins); sex; gender reassignment; pregnancy and maternity; marriage and civil partnership status; sexual orientation; religion or belief; age; or disability (together the "Protected Characteristics"; individually a "Protected Characteristic"). It is against our policy and the law for our staff and partners in their professional dealings with our staff, partners, other lawyers, clients or third parties to unlawfully discriminate against any person, or victimise or harass them because of a Protected Characteristic. Shepherd and Wedderburn is committed to taking such steps, and making such adjustments, as are reasonable in all the circumstances in order to prevent any of our staff, partners or clients who are disabled from being placed at a substantial disadvantage in comparison with those who are not disabled. We also seek to attain a workforce that is representative of the communities from which our organisation is drawn.

At Shepherd and Wedderburn we are committed to fostering an inclusive culture because we believe our clients, colleagues and business are best served by a diverse workforce, with the multiplicity of experiences, ideas and perspectives this brings. In accordance with the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, our 2023-2024 Gender Pay Gap Report can be found here. You can also access our 2022-2023 Gender Pay Gap Report and our 2021-2022 Gender Pay Gap Report.